Updated: October 27, 2022

This privacy policy sets out how the Smith River Alliance’s Rock Creek Ranch website collects, uses, and protects information that you may give when you use our website.

Smith River Alliance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.

Smith River Alliance may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect
We only collect information about you if we have a reason to do so–for example, to provide products and services, to communicate with you, or to make our services better.

  • If you make a reservation or contact us using our contact form, we collect personal information such as your name, address, email address, billing info and other information about you in regards to your inquiry. Any credit card or PayPal account information is submitted directly via PayPal; we do not collect or retain your financial information on our site. You may review PayPal’s Privacy Policy here »

We also collect non-personally identifiable information for statistical analysis such as

  • date, time, and length of your visit
  • the type of browser you are using
  • Your IP address
  • the name of the web site you are navigating from

What we do with the information we gather
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

How we use cookies 
This site uses cookies, which are small files that the site places on your hard drive for identification purposes. A cookie file can contain information such as a user ID to track the pages visited, but the only personal information a cookie can contain is information you supply yourself. These files are used for site registration and customization the next time you visit this site.

We also use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes. Traffic cookies in no way gives us access to your computer or any specific information about you.

You have the ability to accept or decline cookies by modifying your web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Do Not Track (DNT)
At this time, Smith River Alliance does not respond to “do not track” signals. However, you can usually choose to set your browser to remove or reject browser cookies before using our web site.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide when visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Controlling your personal information
If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please write to:

Smith River Alliance
P.O. Box 2129
Crescent City, California 95531

Agreeing to Terms

If you do not agree to our Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.

Thank you.

Smith River Alliance